FTTC

Experiencing slow internet speeds, frequent dropouts or connection problems with your nbn® Fibre to the Curb (FTTC) service? This help centre provides practical troubleshooting guides to help you identify common FTTC connection issues, understand what might be causing them and find the right steps to get your internet working again.

Fibre to the Curb (FTTC) is an nbn® connection technology that uses fibre-optic cables to deliver internet connectivity to a distribution point near your premises. The existing copper telephone line then carries the connection from that point into your home. Because FTTC relies on both fibre and copper infrastructure, internet performance can be affected by factors such as copper line faults, network interruptions, modem or router issues, and Wi-Fi interference.

Whether your nbn® FTTC connection is running slower than expected, disconnecting throughout the day or not connecting at all, our troubleshooting articles can help you narrow down the possible causes.

Explore our step-by-step guides to:

·         Fix slow nbn® FTTC speeds: Check common causes of reduced speeds, test your connection and learn how to improve your home internet performance.

·         Troubleshoot an FTTC connection that isn't working: Understand what to check when your internet stops working, including equipment connections, indicator lights and basic restart procedures.

·         Resolve frequent nbn® FTTC dropouts: Identify potential reasons for an unstable connection and follow practical steps to restore a more reliable internet experience.

Start by selecting the guide that best matches your issue. If troubleshooting doesn't resolve the problem, contact Yomojo support for further assistance with your nbn® FTTC service.