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Can I move my 4G/ 5G router to a new address?

Yes, you can move your Yomojo 4G/5G home wireless router to a new address, but there are some important things to keep in mind: 

Moving Your 4G/5G Router

  1. Check Network Coverage

    • 4G/5G service depends on signal availability at your new location.

    • Use the Yomojo coverage map to confirm that your new address is within coverage.

  2. Update Your Address

    • Log in to your Yomojo account and update your address.

    • This ensures your account and service are correctly linked to your new location.

  3. Router Placement

    • Place the router in a central location near a window if possible.

    • Avoid basements, thick walls, or areas with lots of electronics to get the best signal.

  4. Reboot / Reactivate if Needed

    • Restart the router after moving.

    • If the router doesn’t connect automatically, you may need to contact Yomojo support for assistance.

  5. Performance Considerations

    • Speeds may vary depending on signal strength at the new location.

    • For weak signals, try adjusting the router’s placement or using a Wi-Fi extender.

  6. No Extra Fees in Most Cases

    • Moving within coverage areas usually doesn’t incur extra charges.

    • Check if your plan has any location restrictions.

      Tip: Always check coverage before moving, especially for 5G, as coverage can be patchy in some areas. 

Do you need more help?
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