1300YOMOJO | 1300 966 656
International +61 2 8089 1602
Monday to Sunday, 8 AM-8 PM AET
Yes, you can move your Yomojo 4G/5G home wireless router to a new address, but there are some important things to keep in mind:
1. Check Network Coverage
o 4G/5G service depends on signal availability at your new location.
o Use the Yomojo coverage map to confirm that your new address is within coverage.
2. Update Your Address
o Log in to your Yomojo account and update your address.
o This ensures your account and service are correctly linked to your new location.
3. Router Placement
o Place the router in a central location near a window if possible.
o Avoid basements, thick walls, or areas with lots of electronics to get the best signal.
4. Reboot / Reactivate if Needed
o Restart the router after moving.
o If the router doesn’t connect automatically, you may need to contact Yomojo support for assistance.
5. Performance Considerations
o Speeds may vary depending on signal strength at the new location.
o For weak signals, try adjusting the router’s placement or using a Wi-Fi extender.
6. No Extra Fees in Most Cases
o Moving within coverage areas usually doesn’t incur extra charges.
Check if your plan has any location restrictions.
✅Tip: Always check coverage before moving, especially for 5G, as coverage can be patchy in some areas.
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1300YOMOJO | 1300 966 656
International +61 2 8089 1602
Monday to Sunday, 8 AM-8 PM AET
EMAIL OR MESSAGE US
support@yomojo.com.au
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Yes, you can move your Yomojo 4G/5G home wireless router to a new address, but there are some important things to keep in mind:
1. Check Network Coverage
o 4G/5G service depends on signal availability at your new location.
o Use the Yomojo coverage map to confirm that your new address is within coverage.
2. Update Your Address
o Log in to your Yomojo account and update your address.
o This ensures your account and service are correctly linked to your new location.
3. Router Placement
o Place the router in a central location near a window if possible.
o Avoid basements, thick walls, or areas with lots of electronics to get the best signal.
4. Reboot / Reactivate if Needed
o Restart the router after moving.
o If the router doesn’t connect automatically, you may need to contact Yomojo support for assistance.
5. Performance Considerations
o Speeds may vary depending on signal strength at the new location.
o For weak signals, try adjusting the router’s placement or using a Wi-Fi extender.
6. No Extra Fees in Most Cases
o Moving within coverage areas usually doesn’t incur extra charges.
Check if your plan has any location restrictions.
✅Tip: Always check coverage before moving, especially for 5G, as coverage can be patchy in some areas.