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What payment methods do you accept?

Yomojo accepts major debit cards and credit cards for mobile plans, mobile broadband, home wireless internet and other eligible services. Payments are securely processed through your account and help ensure uninterrupted access to your service.

Accepted Payment Methods

Yomojo currently accepts:

  • Visa Debit Cards

  • Mastercard Debit Cards

  • Visa Credit Cards

  • Mastercard Credit Cards

When you sign up for a Yomojo service, you'll be asked to add a valid payment method to your account for recurring plan renewals and service charges.

How Payments Work

Most Yomojo services operate on a prepaid billing model. Your nominated debit or credit card is charged before your next billing cycle begins, helping ensure your service remains active without interruption.

To learn more about billing cycles and prepaid services, see: Monthly Billing and Prepay

How Do I Update My Payment Method?

If your card has expired or you would like to use a different payment method, you can update your payment details through your Yomojo Dashboard or mobile app: How Do I Update My Payment Method?

What Happens If My Payment Fails?

If a payment cannot be processed, your service may be affected until a valid payment method is provided.

Common reasons include:

  • Insufficient funds

  • Expired card

  • Incorrect card information

  • Bank security restrictions

For troubleshooting steps, visit: What Will Happen If My Payment Fails?

Keeping Your Payment Information Secure

Yomojo takes customer security seriously. Always ensure your payment details are up to date and never share your account credentials with anyone.

For additional account security guidance, visit:

Do you need more help?
Need Help? Our Team Is Here When You Need Us.
We're here to help 8:00 AM to 8:00 PM AET, Monday to Sunday

CALL US

1300YOMOJO | 1300 966 656

International +61 2 8089 1602

Monday to Sunday, 8 AM-8 PM AET

EMAIL OR MESSAGE US

support@yomojo.com.au

Send us a message anytime and our support team will get back to you as soon as possible.


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