What is the difference between Monthly Billing and Prepay?

1. Prepay (Mobile and Mobile Broadband plans)

Plans are paid for upfront and ongoing payments are taken on the renewal day of your plan. If you use up your plan inclusions before it expires or wish to use call, text or data services outside of your plan inclusion you will need to top up your Excess Credit. (See: What are Excess Charges and Excess Credit?)

2. Monthly Billing (4G Internet, 5G Internet and some Mobile and Mobile Broadband plans)

You will receive a monthly invoice two (2) days after the end of your billing period. The invoice will detail your Plan charge, any Excess charges plus any additional account credits or charges within the billing period. If you use up any of your inclusions before expiry, your service will not be interrupted. Instead, you will be billed Excess Rates for that specific usage and charges incurred will be on top of your monthly plan charge. Usage not included in your plan will also be charged at Excess Rates (See: What are Excess Charges and Excess Credit?)