By: Yomojo Editorial Team
Posted: 29 Jul 2026
Last Updated: 29 Jul 2026
From 3.3 stars in May 2024 to 4.8 stars today. More than 1,000 five-star reviews. Over 98% of our recent reviews rated four or five stars.
That's not just a milestone. It's a reflection of the people who make Yomojo what it is today, our customers and our team.
Every review tells a story.
It could be someone who switched to Yomojo in minutes and was surprised by how easy it was. A customer who received friendly support when they needed it most. Or someone who finally found a mobile provider that delivers on its promises.
Today, we're incredibly proud to celebrate more than 1,000 five-star reviews on ProductReview.com.au.
While the stars are exciting, what matters most is the trust behind them. Every review reminds us that keeping things simple, putting customers first and working together really does make a difference.
Back in May 2024, Yomojo held a 3.3-star rating on ProductReview.com.au.
Today, we've grown to 4.8 stars, with this year consistently averaging more than 4.9 stars. Even more remarkably, we've received more customer reviews in the past two years than in the previous nine years combined, with an incredible 98% of those reviews rated four or five stars.
That transformation didn't happen overnight, and it certainly didn't happen by chance.
It happened because we listened to our customers, embraced their feedback, and committed ourselves to improving every part of the customer experience.
Every suggestion, every conversation and every review helped shape the Yomojo you see today.
Every one of those 1,000 five-star reviews represents more than a happy customer. They reflect the values that guide everything we do at Yomojo.
Let's face it. Mobile shouldn't be complicated.
For too long, Australians have expected confusing plans, hidden catches and endless transfers whenever they deal with a telco.
At Yomojo, we've taken a different approach.
Our mission has always been to make mobile simple.
Whether you're choosing a plan, switching your service, activating your SIM or managing your account, we've removed the unnecessary complexity.
Just straightforward products backed by real people who genuinely want to help.
It's a promise we've made from day one, and it's one our customers continue to recognise in their reviews.
Every great customer experience starts long before someone contacts our Customer Service team.
Behind the scenes, our developers are continually improving our systems, our trainers equip our people with the knowledge to provide exceptional support, our compliance team helps us maintain the highest standards, our marketing team creates helpful content that makes mobile easier to understand, and our operations managers keep everything running smoothly.
Every department plays a part in delivering the experience our customers deserve.
These reviews aren't just a reflection of great customer service. They're a reflection of Team Yomojo working together with one shared goal: making mobile simple for every customer.
One of our core values is simple: Make a Difference.
Looking back at where we were in May 2024, this milestone perfectly captures what that value means.
We didn't set out to chase ratings. We set out to create better customer experiences by listening, learning and continually improving. The ratings were simply the result of putting our customers first.
A transformation from a 3.3-star telco to a trusted provider with more than 1,000 five-star reviews, a 4.8-star rating, and this year averaging more than 4.9 stars.
That's what making a difference looks like.
Every five-star review starts with a great customer experience.
Our Customer Service team is passionate about making every interaction a positive one, whether it's helping someone transfer their number, answering a billing question or resolving an issue with patience and care.
Going the extra mile isn't just encouraged at Yomojo. It's expected.
More than 1,000 customers have taken the time to leave us a five-star review because they felt supported, valued and heard.
That's something we'll never take for granted.
To every customer who has chosen Yomojo, shared their experience or recommended us to family and friends, thank you.
Your feedback inspires us to keep improving.
Your reviews motivate our team every single day.
And your trust means everything to us.
Whether you've been with us for years or have only recently joined the Yomojo family, thank you for being part of this incredible journey.
Reaching 1,000 five-star reviews is an incredible milestone, but it's only the beginning.
We'll continue doing what we've always set out to do:
Keep mobile simple.
Deliver exceptional customer service.
Listen to every piece of feedback.
Live our values every day.
Make a difference for every customer.
Every review represents someone who trusted us with their connection, and that's a responsibility we never take lightly.
Thank you for helping us reach this milestone. We'll keep working every day to earn your trust, one customer and one great experience at a time.
Here's to the next 1,000. 🧡
About this article
Written by
Yomojo Editorial Team
Reviewed by
James Linton, CEO, Yomojo
Published by
Yomojo
Editorial Standards
This article was created by the Yomojo Editorial Team and reviewed by subject matter experts to help ensure it is accurate, up to date and aligned with current Yomojo products and Australian telecommunications information.
From 3.3 stars in May 2024 to 4.8 stars today. More than 1,000 five-star reviews. Over 98% of our recent reviews rated four or five stars.
That's not just a milestone. It's a reflection of the people who make Yomojo what it is today, our customers and our team.
Every review tells a story.
It could be someone who switched to Yomojo in minutes and was surprised by how easy it was. A customer who received friendly support when they needed it most. Or someone who finally found a mobile provider that delivers on its promises.
Today, we're incredibly proud to celebrate more than 1,000 five-star reviews on ProductReview.com.au.
While the stars are exciting, what matters most is the trust behind them. Every review reminds us that keeping things simple, putting customers first and working together really does make a difference.
Back in May 2024, Yomojo held a 3.3-star rating on ProductReview.com.au.
Today, we've grown to 4.8 stars, with this year consistently averaging more than 4.9 stars. Even more remarkably, we've received more customer reviews in the past two years than in the previous nine years combined, with an incredible 98% of those reviews rated four or five stars.
That transformation didn't happen overnight, and it certainly didn't happen by chance.
It happened because we listened to our customers, embraced their feedback, and committed ourselves to improving every part of the customer experience.
Every suggestion, every conversation and every review helped shape the Yomojo you see today.
Every one of those 1,000 five-star reviews represents more than a happy customer. They reflect the values that guide everything we do at Yomojo.
Just straightforward products backed by real people who genuinely want to help.
It's a promise we've made from day one, and it's one our customers continue to recognise in their reviews.
A transformation from a 3.3-star telco to a trusted provider with more than 1,000 five-star reviews, a 4.8-star rating, and this year averaging more than 4.9 stars.
That's what making a difference looks like.
More than 1,000 customers have taken the time to leave us a five-star review because they felt supported, valued and heard.
That's something we'll never take for granted.
To every customer who has chosen Yomojo, shared their experience or recommended us to family and friends, thank you.
Your feedback inspires us to keep improving.
Your reviews motivate our team every single day.
And your trust means everything to us.
Whether you've been with us for years or have only recently joined the Yomojo family, thank you for being part of this incredible journey.
Reaching 1,000 five-star reviews is an incredible milestone, but it's only the beginning.
We'll continue doing what we've always set out to do:
Keep mobile simple.
Deliver exceptional customer service.
Listen to every piece of feedback.
Live our values every day.
Make a difference for every customer.
Every review represents someone who trusted us with their connection, and that's a responsibility we never take lightly.
Thank you for helping us reach this milestone. We'll keep working every day to earn your trust, one customer and one great experience at a time.
Here's to the next 1,000. 🧡
About this article
Written by
Yomojo Editorial Team
Reviewed by
James Linton, CEO, Yomojo
Published by
Yomojo
Editorial Standards
This article was created by the Yomojo Editorial Team and reviewed by subject matter experts to help ensure it is accurate, up to date and aligned with current Yomojo products and Australian telecommunications information.
