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Plans Validity
Your Mobile Plan
Your Plan will renew automatically every 30 days
Through your Dashboard or mobile app, you can buy data bolt-ons or use Excess Credit to pay for usage outside of your plan allowance or plan inclusion.
Via our Change Plan feature, you can change your Plan whenever you like and as many times as you like. The last saved Plan will be applied on the next scheduled renewal date.
The plan allowance does not roll-over month-to-month.
What happens if I use up all of a Plan allowance before the expiry?
For prepaid services (mobile and mobile broadband plans), you simply won’t be able to use the feature relevant to that allowance. You will need to have a data bolt-on – or top-up – your Excess Credit balance if you want to continue using your service until your next plan renewal.
For Monthly Billing services
Mobile plans - your service will not be interrupted but all usage will be charged on our standard Excess Credit Rates.
Excess Rates
11c/min for fixed line and mobile voice calls
9c/160 characters for SMS
5c/MB for data usage
See Yomojo Pricing Table for the full list of our Excess Rates.