iMessage is Apple’s messaging service that lets you send texts, photos, videos, documents, and more between Apple devices — like iPhones, iPads, Macs, and Apple Watches — using Wi-Fi or mobile data, instead of traditional SMS. 

FaceTime is Apple’s video and audio calling service that lets you connect with other Apple users over Wi-Fi or mobile data. It works on iPhones, iPads, Macs, and even Apple Watches (audio only). 

iMessage and FaceTime Activation 

• iMessage and Facetime requires DATA for them to work. Can be mobile data or through WIFI. 

• If a user updates their IOS, there's a chance that iMessage and Facetime will be deactivated, therefore it has to be reactivated once again for member to use the feature. 

• Top-up credit is required for activation (National SMS = 9c and international SMS = 35c). 

iMessage Activation 

1. Press the Home Button 

2. Tap Settings 

3. Tap Messages 

4. Tap iMessage, ON or OFF 

*Activation should be done within 24 hours. 

How to Know You're Using iMessage 

• Messages sent via iMessage appear in blue bubbles. 

• Regular SMS/MMS messages appear in green bubbles. 

Enabling/Disabling FaceTime 

1. Press the Home Button 

2. Tap Settings 

3. Tap Facetime 

4. Tap FaceTime to toggle ON or OFF 

Making a FaceTime Call 

1. Press the Home Button 

2. Tap Contacts 

3. Tap Desired Contact 

4. Tap FaceTime 

Alteratively… 

1. During a Voice Call

2. Tap Speaker to change to speaker mode 

3. Tap FaceTime to upgrade the call to a FaceTime Session