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PAYG is ending.

Important service update: From 1 October 2026, Yomojo’s standalone Pay As You Go mobile service will no longer be available. If you do nothing, we will automatically move your service to our 29GB Starter Plan for $24.90 every 30 days.

  • No action is required to stay connected. You may choose another plan, transfer your number or cancel by 30 September 2026.
PAYG retirement date: 1 October 2026

If you do nothing, your service will move automatically to the 29GB Starter Plan at $24.90 every 30 days. Choose another plan, transfer your number or cancel by 30 September if you prefer a different outcome.

A simpler mobile plan range
Standalone PAYG is being retired. Every continuing Yomojo mobile service will move to a current prepaid plan with clear inclusions and a 30-day renewal cycle.

PAYG closes

Your current standalone PAYG arrangement will end on 1 October 2026 and will not be available in Yomojo’s current mobile plan range.

We will move your service

If you do nothing, your service will move automatically on 1 October to the 29GB Starter Plan for $24.90 every 30 days. You can choose a different current plan before then.

Your purchased credit is protected

Unexpired purchased PAYG credit will transfer to account credit when your service moves to a Yomojo plan, or be refunded if you port or cancel. Promotional and bonus credit is excluded.

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29GB for $24.90.

If you do nothing, your service will automatically move to the Starter Plan on 1 October 2026. The plan will cost $24.90 every 30 days.

Your existing PAYG credit

Any unexpired credit transferred to your account will be applied to future plan renewals before your saved payment method is charged.

CHOOSE WHAT HAPPEN NEXT
Stay with Yomojo
Stay with Yomojo

Do nothing and we will move your service to the 29GB Starter Plan for $24.90 every 30 days. Your existing number stays connected and your unexpired purchased PAYG credit moves to account credit.

Move your number
Move your number

Arrange a port with your new provider before 1 October 2026. Keep your Yomojo service active until the port completes. We will refund any unexpired purchased PAYG credit after the port.

Cancel the service
Cancel the service

If you no longer need the number, you can cancel through your Yomojo dashboard. We will refund any unexpired purchased PAYG credit. Cancellation permanently releases the mobile number.


If you take no action, we will automatically move your service to the 29GB Starter Plan on 1 October 2026, at the standard price of $24.90 every 30 days.

Your unexpired purchased PAYG credit will become account credit and will be used towards your Starter Plan payments before your saved payment method is charged.

Frequently Asked Questions

Why is Yomojo removing standalone PAYG?

Will I lose my mobile number?

What happens to my existing PAYG credit?

Will my new plan renew automatically?

Can I choose a different Yomojo plan?

What if I cannot afford the new plan?

What happens if I do nothing?

Need help choosing?
Available 8:00 am - 8:00 pm AET, Monday to Sunday.

CALL US

1300YOMOJO | 1300 966 656

International +61 2 8089 1602

Monday to Sunday, 8 AM - 8 PM AET

EMAIL OR MESSAGE US

support@yomojo.com.au

Send us a message anytime and our support team will get back to you as soon as possible.

CHAT WITH US

Chat online with Jo, our virtual assistant, or connect with our support team when available.