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I can’t receive incoming calls

If you are experiencing issues with receiving incoming calls — whether from all callers or a specific contact — there are several important factors to consider when diagnosing and resolving the problem.

These may include network connectivity, device settings, carrier-related features, and potential call restrictions. Reviewing the following areas can help identify the root cause and guide you toward a solution.

✅ Check These First

  1. Airplane Mode: Make sure it's turned off.

  2. Do Not Disturb / Focus Mode: Disable it in Settings > Focus.

  3. Call Forwarding: Go to Settings > Phone > Call Forwarding and turn it off.

  4. Silence Unknown Callers: Disable this in Settings > Phone.

  5. Blocked Contacts: Check if the caller is blocked under Settings > Phone > Blocked Contacts.

  6. Network Settings: Reset via Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

  7. SIM Card: Remove and reinsert your SIM. Try it in another phone to rule out device issues.

Troubleshooting steps:

·       Switch your Network Mode to LTE/3G/2G in Settings > Mobile Network.

·       Restart your phone. 

·       Reinsert your SIM. 

·       Try another device if possible.

Do you need more help?
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