Question 1

What is an employee purchase plan?

Accepted Answer

An employee purchase plan is a business program that allows organisations to provide internet and mobile services to employees under a centrally managed account with consolidated ordering, billing, and tracking.

Question 2

How does an employee purchase plan help businesses manage staff connectivity?

Accepted Answer

The plan allows administrators to order and assign services to employees, track usage, and manage billing in one portal instead of separate individual contracts and invoices.

Question 3

What services can organisations provide to employees?

Accepted Answer

Organisations can provide NBN home internet, 5G home internet, and mobile SIM plans that employees use at home or on mobile devices.

Question 4

Do employees receive individual bills?

Accepted Answer

No. Services are billed to the organisation, which can allocate or reconcile costs internally using employee service IDs and reporting.

Question 5

Can organisations track which services belong to each employee?

Accepted Answer

Yes. Each service is assigned to an employee identifier in the management portal, allowing organisations to track usage, billing, and allocation.

Question 6

What organisations typically use employee purchase plans?

Accepted Answer

Employee purchase plans are used by distributed workforces, remote teams, hybrid workplaces, government agencies, and large businesses that provide connectivity benefits to staff.

Question 7

Is there a minimum number of employee services required?

Accepted Answer

Employee purchase plans are designed for organisations with more than 20 employees to ensure efficient management and pricing structure.

Question 8

Can employees keep their existing mobile numbers?

Accepted Answer

Yes. Existing numbers can be ported into the employee purchase plan with minimal service interruption.

Question 9

Do employees need technical setup or IT support?

Accepted Answer

No. NBN and 5G services are plug-and-play, and administrators manage provisioning through the portal.

Question 10

How long does activation take?

Accepted Answer

Mobile services activate shortly after provisioning, and most NBN connections activate within hours if the address is already serviceable.

Employee Internet and Mobile Service Management for Businesses

Why Organisations Use Yomojo Employee Purchase Plans